Please call (844) 598-9841 to make a payment using our automated phone service.
This service is available 24 hours a day, 7 days a week.
John H. Stroger, Jr. Hospital
Cashier’s Office
1901 W. Harrison St. – Suite 1370
Chicago, IL 60612
Monday through Friday from 8 am to 4 pm
Provident Hospital of Cook County
Patient Financial Services Department
500 E. 51st St. – Room 1003
Chicago, IL 60615
Monday through Friday from 8 am to 4 pm
Discover, Mastercard, Visa
Cash
Check
Money Order
Please make any checks or money orders payable to Cook County Health
CareLink is a free program that helps Cook County residents cover the cost of treatment at any Cook County Health facility.
If you have questions regarding your bill, making a payment, payment arrangements or printing bills, you can visit one of the walk-in locations listed above, or you can call the Billing Office at (866) 223-2817, Option 3. Monday through Friday from 8 am to 4 pm. Click here for a list of current health services costs
Click here to request cost estimates prior to getting care or to learn more about the “No Surprises Act”.
Cook County Health will not deny services to any patient based on their ability to pay.
However, federal rules require us to send bills to all patients. If you are uninsured and do not apply for financial assistance, you will still be responsible for the full amount of your bill. We offer several different financial assistance options for patients who need help paying their bills. We have financial counseling staff who can help by phone or in person. We can help with the following:
• Applying for state and federal assistance programs, such as Medicaid
• Completing Medicaid redetermination forms
• Understanding managed care options
• Completing a Marketplace application
• Understanding and applying for CCHs financial assistance programs About CareLink
CareLink is a free program that helps Cook County residents cover the cost of treatment at any Cook County Health facility. CareLink is specifically designed to assist uninsured or underinsured patients and help cover the costs of services at Cook County Health, including clinic visits, lab tests, hospital stays and urgent or emergency services. For more information go to Carelink. About Illinois Hospital Uninsured Patient Discount Act
Illinois Hospital Uninsured Patient Discount Act is a discount program established to help residents living in the State of Illinois (but outside of Cook County) who are uninsured to pay for their health care services at Cook County Health. Cook County Health accommodates and respects all cultures and backgrounds. We have staff who can provide direct assistance in English, Spanish, and Polish and have access to 170 additional languages through an interpreter phone line. It is our mission to deliver health services with dignity and respect, regardless of an individual’s ability to pay or where they are from. For more information call (866) 223-2817 or (312) 864-2224, Monday through Friday from 8am to 6pm or Saturdays from 8am to 4pm. Bilingual financial counselors are now at all Cook County Health locations.
For more information, call (866) 223-2817 or (312) 864-2224.
Complaints or concerns with the uninsured patient discount application process or hospital financial assistance process maybe reported to the Health Care Bureau of the Illinois Attorney General. The Bureau can be reached by clicking the following link. HIPAA Authorization Form
Use this form if you would like to give permission to Cook County Health to speak with another individual on your behalf:
• HIPAA Authorization Form
